Frequently Asked Questions
Everything you need to know about our premium home gallery collections.
What materials are used for your wall art prints?
We use gallery-grade materials including archival pigment inks on museum-quality canvas and premium acrylic glass to ensure longevity and vibrant color reproduction.
How long will it take to receive my order?
Most orders are processed within 3-5 business days. Shipping typically takes an additional 5-7 business days depending on your location and the size of the piece.
Do you offer international shipping?
Yes, Iris Galerie ships worldwide. Shipping costs and delivery times vary by country and will be calculated at checkout.
What is your return policy for home decor items?
We offer a 30-day return policy for most items. Products must be in their original packaging and condition. Custom-sized prints are final sale unless damaged during transit.
How do I care for my acrylic or canvas art?
To maintain your art, avoid direct sunlight and humidity. Clean gently with a dry, soft microfiber cloth. Avoid using harsh chemicals or glass cleaners on acrylic surfaces.
Is mounting hardware included with my purchase?
Yes, all our wall art comes ready-to-hang with pre-installed mounting brackets or a professional hanging system included in the box.